ProThoughts: Customer Service Tips and Ideas
ProTip of the Week 1/25/12
Take off your customer service provider hat for a moment and put on your customer hat. Think about your own interactions as a customer... Read More →
Categories: ProTips Customer Service Sales
ProTip of the Week 1/18/12
Customer expectations of service organizations are loud and clear: look good, be responsive, be reassuring through courtesy and competence, be empathetic, but, most of all, be reliable. Do what you said you would do. Keep the service promise... Read More →
Categories: ProTips Customer Service
