Service Tip: A Positive Response Theory
When handling a customer inquiry, it's our response that can often make or break a customer's experience or opinion of the experience. A...
ProTips Blog
Jana Love
- Jul 7, 2015
- 3 min
3 Fundamentals of Better Customer Experiences
There are so many articles that cover how to deliver great customer service, how to improve on the overall customer experience, or even...
michelle3313
- Mar 26, 2015
- 1 min
ProTip: Ask Your Customer What to Do
If you are at a loss to know how to resolve a problem, ask the customer...