3 Important "You" Rules in Customer Service
Want to know the biggest secret about great customer service? When it comes to delivering the best customer service experience, there are...
ProTips Blog
Jana Love
- Nov 29, 2016
- 2 min
Service Tip: A Positive Response Theory
When handling a customer inquiry, it's our response that can often make or break a customer's experience or opinion of the experience. A...
michelle3313
- Mar 26, 2015
- 1 min
ProTip: Ask Your Customer What to Do
If you are at a loss to know how to resolve a problem, ask the customer...